Admin
February 19, 2025
BPO Chat Support Executive – Job Overview
| Category | Details |
|---|
| Location | Mohali, Punjab |
| Company | VitalTech Solutions Pvt. Ltd. |
| Job Type | Full-time |
| Shift | Night shifts (5-day workweek) |
| Salary | ₹30,000-₹35,000/month |
Key Responsibilities
| Responsibility | Description |
|---|
| Customer Support | Handle chat and email coordination with customers. |
| Communication | Ensure effective and professional communication. |
| Brand Protection | Safeguard the company’s reputation in the market. |
| Issue Escalation | Direct unresolved queries to relevant teams. |
| Digital Support | Assist the digital team with online campaigns. |
| Data Handling | Proficiency in MS Office, especially Excel. |
Eligibility Criteria
| Requirement | Details |
|---|
| Education | Bachelor’s degree (any field) |
| Skills Required | – Strong verbal and written communication skills. – Proficiency in MS Office (Excel). – Customer-centric attitude. |
| Work Setup | Open to working night shifts and from Mohali location. |
Benefits
| Benefit | Description |
|---|
| Health Insurance | Comprehensive health coverage. |
| Provident Fund (PF) | Long-term financial security. |
| Paid Leave | Paid sick leave and time off. |
| Performance Bonuses | Includes commission pay, shift allowance, and yearly bonus. |
Apply Now to start your career with VitalTech Solutions Pvt. Ltd. and enjoy a rewarding professional journey!
